Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order history and customer support communications

  • IP address, browser type, device information, and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, inquiries, or support

  • Improve our website, products, and services

  • Prevent fraud and enhance security

  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Improve user experience

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Payment processors and logistics partners

  • Website hosting and analytics service providers

  • Legal authorities if required by law or to protect our rights

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for data processing

  • Object to certain data uses

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Changes to this Policy

We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon being posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

📧 support@soundbud.ai